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Can you believe it?!

A hollow wedding band (like a can, thin walled tube), A customer brought a wedding band from  multinational  chain store. A typical looking ladies classic band. The store did not have the finger size required, so the customer decided to buy it & have it resized. The...

Pulling my hair trying to work it out

Recently we saw a customer and showed them some stock. We demonstrated that we could make an engagement ring exactly as they wanted, to a price that suited. We spent time explaining the options, then,  followed up later to see if we could help them further - but no...

Quality – perfection vs Integrity

Should the integrity of an items structure be sacrificed to achieve "perceived  perfection".  As always there is compromise to be found. As an example, A small silver filled bangle, in which the gold layer is typically thin, provides far less tolerance for finishing &...

TV shopping

The below story, whilst written for the US, is pertinent in Australia. I thought this article by Richard Drucker, publisher of The Guide and Gem Market News, was a really great reply to the Jewelry TV industry,  Excerpted from Gem Market News, May/June 2006, Richard...

Custom Showcase

All types of jewellery, diamonds, gemstones, and components to browse through that are made to order with live pricing and customisations See here

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